Coronavirus (COVID-19) Infection Prevention & Control Policy

 

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All of us have been affected by the coronavirus (COVID-19) pandemic. I would like to thank you so much for your love and support through these uncertain times, being a self-employed it has been a huge struggle and very worrying.

I  have missed being able to offer you the treatments that I  know you love, and I am looking forward to seeing you again as soon as possible.

 

My priority is to keep you as safe as possible, and prior to re-opening the salon I have implemented a number of changes which I would like to make you aware of. During the time the salon has been shut, I have completed the Coronavirus (COVID-19) Infection Prevention and Control course which is accredited by the Guild of Professional Beauty Therapists Ltd, the UK trade body for our industry. I have since made a number of changes in the way that we operate that you will notice when you next visit.

 

Booking Appointments

 

If I feel ill or have symptoms of C0VlD-19, I will self-isolate immediately and not come into the salon.

This may mean that I have to cancel your appointment at short notice.

I appreciate that this may be inconvenient but it is done entirely for your own safety.

If your appointment is cancelled you will be able to re-book again or ask for a full refund / voucher.

 

If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise us as soon as possible and

DO NOT COME TO THE SALON FOR YOUR APPOINTMENT.

I have amended our booking terms and conditions and you will not be charged for any appointments which you cancel due to illness/ other in these uncertain times.

However, any missed appointments without contacting me beforehand will still be charged in full.

 

Visiting the Salon

 

For your safety and to maintain social distancing, I ask that you attend your appointments as close to the appointment time as possible.

Please do not turn up any earlier than 5 minutes to  your appointment so there is no risk of you coming into contact with anyone else.

I will stagger my appointments and leave 15 minutes in between to sanitize and clean and prepare the room for your treatment.

If you happen to be slightly early please wait in your car until I am read and I will call you in.

 

I have increased the frequency of cleaning in the salon including making sure that common surfaces, toilets door handles etc. are wiped clean using disinfectant products between each client.

 

All tools and equipment will be disinfected or sterilised in line with the specific manufacturer's’ instructions for your safety. 

 

Wherever possible we will utilise environmentally, friendly, single use items during a treatment that will be disposed of safely after use in order to protect you from cross infection.

 

You will have access to soap and hot water to wash your hands with as soon as you enter the salon and we will also have hand sanitiser available for you to use when you come into the salon.

 

Please don’t be surprised or upset if I use personal protective equipment (PPE) during your visit and during your treatment. This may include disposable gloves / facemasks / aprons where appropriate. I also ask you to bring a face mask to wear or purchase one from me.

 

I can confirm that the laundering of salon towels and uniforms is a priority I can assure you that all salon laundry is washed at 60 degrees C and also using a Dettol laundry wash.

 

All disposable items are bagged and safely removed from the treatment area every day.

 

Treatments

 

We have carried out a risk assessment on all treatments and we are confident that we can continue to provide these safely.

 

During your treatment:

 

I understand the importance of hand hygiene and we will ensure that I wash my hands in according with NHS recommendations before the start of your treatment.

 

I will try to make your treatment as safe, comfortable and enjoyable as possible.

If you have any concerns about your treatments please let me know and I will do what I can to satisfy you.

 

After the treatment:

 

In order to avoid handling of cash, I would prefer if you could pay for your treatment by card / or in advance using bank transfers or PayPal.

 

All of these procedures have been implemented for your safety and mine. We will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary.

 

Thanks you for your understanding.

 

Beautify

 

25/5/2020